Freemium
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Freshchat Freddy AI Chatbot
Tool Details
Features
Sentiment Analysis, Auto-Translations
Best For / Use Case
Global businesses
Integrations
WhatsApp, Facebook
Platform Compatibility
Web
Pricing Model
Freemium
Free Trial Offer?
Yes
Description
Freshchat Freddy AI Chatbot is an omnichannel AI bot within the Freshworks suite, designed for customer support across 30+ languages, ideal for global businesses.
Key AI features include advanced NLP for customer query understanding, Sentiment Analysis for mood detection and urgent case prioritization, and Auto-Translations for seamless multilingual communication.
The bot manages FAQs, qualifies leads, provides instant answers, and escalates complex queries to human agents when needed.
By offering sophisticated, multilingual AI support, Freshchat Freddy helps global companies provide 24/7 instant support, reduce agent workload, improve response times, and ensure consistent customer experiences across digital channels.
Price
Freemium ($15/agent/month)
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.
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