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SolarWinds
Tool Details
Features
Predictive Ticketing, CMDB Integration
Best For / Use Case
IT departments
Integrations
Microsoft Azure, AWS
Platform Compatibility
Web
Pricing Model
Contact for Pricing
Description
SolarWinds is an “AI IT service desk solution” designed for IT departments and support teams.
Classified under “AI for Customer Support, Helpdesk Automation,” it focuses on IT service management (ITSM).
Key AI features include Predictive Ticketing to anticipate and suggest issue resolutions and seamless Configuration Management Database (CMDB) integration.
By automating routine tasks, predicting potential problems, and providing intelligent insights, SolarWinds helps IT departments streamline operations, reduce resolution times, and improve overall service delivery efficiency.
Price
Contact for Pricing
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.
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