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Zoho Desk

Tool Details

Features
Emotion Detection, Automated Tasks
Best For / Use Case
Zoho ecosystem users
Integrations
Zoho CRM, Mailchimp
Platform Compatibility
Web
Pricing Model
Freemium
Free Trial Offer?
Yes

Description

Zoho Desk is an AI-assisted helpdesk solution integrated within the Zoho ecosystem.

Classified in "AI for Customer Support, Helpdesk Automation," it focuses on predictive support.

Key AI features include emotion detection in customer interactions to gauge urgency and automated task management based on ticket content.

Leveraging AI for streamlined ticket workflows and intelligent assistance, Zoho Desk helps support teams improve response times, prioritize effectively, and deliver more efficient customer service within Zoho’s integrated platform.

Price
Freemium ($20/agent/month)
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.

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