Deepgram

Deepgram is a cutting-edge speech-to-text (STT) AI platform known for industry-leading accuracy in transcribing audio, particularly complex conversational data like calls.

It is a powerful tool for customer support, call center assistants, and voice-enabled application developers. Unlike traditional STT systems, Deepgram leverages end-to-end deep neural networks trained on massive datasets, mapping audio signals directly to text with superior precision and speed.

Key features include real-time transcription, Custom Vocabulary (training AI on industry jargon or product names for higher accuracy), and Speaker Diarization (identifying and separating speakers).

Deepgram is used for transcribing customer support calls, powering voice bots, generating meeting transcripts, and enabling voice search, making it an indispensable API for extracting insights from spoken language and building reliable voice applications.