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Five9

Tool Details

Features
Predictive Dialer, Real-Time Coaching
Best For / Use Case
Sales teams
Integrations
Salesforce, Microsoft
Platform Compatibility
Cloud
Pricing Model
Contact for Pricing

Description

Five9 is a leading provider of cloud contact center solutions heavily integrating AI to enhance customer service and sales.

Its "Cloud contact center AI" enables intelligent call routing, directing customers to the most suitable agent based on needs, sentiment, and skills, optimizing efficiency and satisfaction.

Key AI-powered features include a Predictive Dialer for outbound sales (maximizing talk time), Real-Time Coaching providing live suggestions and insights, sentiment analysis, and advanced performance analytics.

By automating routing, optimizing outreach, and guiding agents in real time, Five9 helps improve agent productivity, reduce operational costs, enhance customer experience, and drive better business outcomes.

Price
Contact for Pricing
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.

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