Gong

Gong.io is a leading "revenue intelligence platform" using AI to analyze customer interactions for sales teams, offering deep insights into sales performance and deal health.

It automatically records, transcribes, and analyzes sales calls and emails. The AI extracts key insights on buyer behavior, competitor mentions, and deal progression.

Key features include detailed "call analytics" measuring metrics like "talk-to-listen ratio," "deal risk alerts" notifying managers of potential issues, and AI coaching recommendations.

Gong transforms qualitative sales conversations into quantifiable data, helping sales teams improve strategies, identify winning behaviors, onboard reps faster, and forecast revenue more accurately, enabling continuous improvement and predictable growth.