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HappyFox
Tool Details
Features
Custom Business Rules, Canned Responses
Best For / Use Case
IT support teams
Integrations
Jira, QuickBooks
Platform Compatibility
Web
Pricing Model
Paid
Free Trial Offer?
Yes
Description
HappyFox is an "AI helpdesk assistant" designed for IT support teams and customer service departments.
It leverages artificial intelligence to automate various aspects of ticket management and enhance support efficiency.
Key AI features include automated "ticket routing" (intelligently assigning incoming tickets to the correct agent or department based on content and urgency) and providing "smart replies" through an AI-powered knowledge base.
The platform supports "Custom Business Rules" enabling complex automation workflows, and offers "Canned Responses" for quick, pre-approved answers to common queries.
By reducing manual intervention, expediting ticket resolution, and ensuring consistent communication, HappyFox helps IT support teams streamline operations, improve response times, and deliver more effective and consistent customer service, boosting customer satisfaction and agent productivity.
Price
Paid ($29/agent/month)
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.
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