Kore.ai

Kore.ai is an "enterprise virtual assistant" platform enabling large enterprises to build and deploy sophisticated "AI assistants across 35+ channels," including voice, chat, and messaging platforms.

It leverages powerful conversational AI technologies like NLP and NLU to automate customer service, employee support, and business processes.

Key AI features include a rich library of "Pre-built Domains" (industry-specific knowledge modules) that accelerate bot development, and comprehensive "Bot Analytics" for monitoring performance, identifying user intent, and optimizing conversational flows.

By providing a low-code/no-code platform for creating intelligent virtual assistants, Kore.ai helps large enterprises improve customer satisfaction, reduce operational costs, enhance employee productivity, and deliver personalized experiences at scale, transforming business interactions with customers and employees.