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LivePerson

Tool Details

Features
AI chat, voice bots
Best For / Use Case
Enterprises
Integrations
WhatsApp, SMS
Platform Compatibility
Web
Pricing Model
Paid
Free Trial Offer?
Yes

Description

LivePerson is a leading provider of "AI-powered customer support" solutions focused on delivering intelligent conversational experiences for large enterprises.

It offers robust "AI chatbots for messaging and voice" channels enabling automated, personalized interactions at scale.

Key AI features comprise advanced natural language understanding (NLU) for both "AI chat" and "voice bots," intent recognition, and backend system integration.

LivePerson's AI handles complex customer inquiries, resolves issues, and seamlessly escalates to human agents when necessary.

Leveraging conversational AI, LivePerson helps enterprises reduce operational costs, improve customer satisfaction through 24/7 support, and enhance agent productivity by automating routine tasks, transforming customer service into an efficient, engaging experience.

Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.

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