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PolyAI
Tool Details
Features
Custom Voice Personas, Call Steering
Best For / Use Case
Brand-conscious firms
Integrations
Cisco, Genesys
Platform Compatibility
Cloud
Pricing Model
Contact for Pricing
Description
PolyAI is an "enterprise voice assistant" platform helping brand-conscious firms deliver sophisticated, personalized "branded voice experiences" for customer support.
It uses advanced conversational AI and NLP to handle customer voice interactions.
Key AI features include creating "Custom Voice Personas" aligned with brand identity, intelligent "Call Steering" guiding customers efficiently, and integration with existing systems.
PolyAI enhances customer satisfaction, reduces call center costs, maintains brand consistency, automates routine inquiries, and offers efficient self-service options.
Price
Contact for Pricing
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.
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