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ServiceNow Virtual Agent
Tool Details
Features
Send-time optimization, frequency management
Best For / Use Case
Marketers, B2B businesses
Integrations
HubSpot, Marketo
Platform Compatibility
Web
Pricing Model
Paid
Free Trial Offer?
Yes
Description
ServiceNow Virtual Agent offers AI-powered IT and customer service automation.
While categorized under "AI for Marketing, Email Marketing," it is primarily a Customer Support and IT Service Management (ITSM) tool.
It provides virtual agents for common query handling, intelligent ticket routing, and natural language processing (NLP) for understanding user requests.
By automating routine tasks and providing immediate assistance, it helps enterprises and IT teams improve efficiency, reduce resolution times, and enhance service experiences for internal and external customers.
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.
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