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Verint IVA
Tool Details
Features
Skills testing, auto-grading, candidate ranking
Best For / Use Case
SMBs, HR teams, startups
Integrations
ATS integrations
Platform Compatibility
Web
Pricing Model
Paid
Free Trial Offer?
Yes
Description
Verint IVA provides an "Intelligent Virtual Assistant" designed for voice support automation in customer service centers.
It falls under "AI for Customer Support, Voice & Call Center Assistants," focusing on voice AI, NLP, and IVR (Interactive Voice Response).
Key AI features include highly accurate voice conversations, intelligent call deflection to reduce live agent workload, and detailed analytics.
Leveraging advanced AI, Verint IVA enhances enterprise and contact center efficiency, reduces operational costs, and improves customer experience through automated, natural-sounding voice interactions.
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.
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