Freemium
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Zendesk AI
Tool Details
Features
Intent Detection, Auto-Responses
Best For / Use Case
Scaling support teams
Integrations
Slack, Shopify
Platform Compatibility
Web
Pricing Model
Paid
Free Trial Offer?
Yes
Description
Zendesk AI is a smart ticket automation solution for scaling support teams.
Classified under "AI for Customer Support, Helpdesk Automation," it focuses on ticket management.
Key AI features include intelligent intent detection for precise routing and auto-responses for common queries.
By automating routine support tasks and delivering intelligent assistance, Zendesk AI helps teams improve efficiency, reduce resolution times, and enhance customer service quality at scale.
Price
Paid ($49/agent/month)
Last Updated: August 1, 2025
Disclaimer: Tools evolve faster than you can say “AI.” While this info was accurate when posted, features and pricing may change. Visit the official site for the freshest details.
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